FAQ'S
How can I place an order with Stylish Living Creations?
There are five convenient ways to shop with us:
Online: Visit stylishlivingcreations.com, add your selected products to the basket, and proceed to checkout. Log in or create an account, provide billing and shipping details, select a payment method, and confirm your order.
Live Chat: Chat with our customer service team on our website. Share your product list, billing, and shipping info, and they'll guide you through the process.
Email: Send your order details, billing, and shipping addresses, along with your phone number, to info@stylishlivingcreations.com.
Phone: Call us at 0333 090 8075 to place your order. Have your product list, billing, and shipping information ready, and our customer service team will assist you.
Facebook Chat: Connect with us via Facebook chat to discuss and place your order.
Whichever method you choose, we're here to make your shopping experience as smooth as possible.
What are the delivery costs for Stylish Living Creations?
Here's how our delivery costs work:
Free Delivery: Orders over £500 within mainland UK qualify for free delivery.
Charges Apply: For orders below £500 within mainland UK, delivery charges apply.
Once your order is dispatched, we'll send you an email with a tracking number to keep you informed. Our courier will provide a delivery time slot notification the evening before your scheduled delivery date, and you'll receive a text from the driver before their arrival. Your delivery will be sent to your chosen address, and a signature is required upon receipt.
Please note that we do not offer delivery services to Scottish Islands, Northern Ireland, Channel Islands, Isle of Scilly, Isle of Man, and Eire
Handling Damaged Deliveries
What should I do if my delivery arrives damaged?
In the unlikely event that your purchase(s) are damaged during transit, please follow these steps:
Refuse to Sign: If the damage is visible before accepting delivery, please refuse to sign for the item and send it back.
Photographic Evidence: If the damage is only noticeable after opening the package, send us an email with photographic evidence of the damage.
We will then work with you to arrange collection and provide a replacement for the damaged item. Please note that any damages must be reported within 24 hours of receiving your delivery to ensure a swift resolution. Your satisfaction is important to us, and we're here to assist you.
Product Viewing
Where can I see the products in person?
To provide our customers with the most competitive prices, we have chosen to operate our business exclusively online. This approach allows us to avoid the expenses associated with maintaining physical showrooms, enabling us to offer our products at attractive prices. You can view and purchase our products on our website stylishlivingcreations.com, where you'll find detailed information and images to help you make informed decisions. We aim to provide a convenient and cost-effective shopping experience for our customers, while providing high quality goods.
Returns
Q: What should I do if I want to return my order?
We aim to provide a straightforward and hassle-free returns process for our customers. To ensure a smooth experience, please follow these simple steps:
Contact our customer support at 0333 090 8075 or email us at info@stylishlivingcreations.com. Please have your order number ready for reference.
It would be greatly appreciated if you could specify the reason for your return. Your feedback helps us enhance our offerings for our valued customers.
More Details on Returns:
Wrong Item: If you received the wrong item, please let us know.
Damaged Item: In the event of a damaged item, kindly provide details and, if possible, photographic evidence.
Incomplete Item: If your item is incomplete, please inform us, and we will rectify the issue.
Incomplete Order: For any issues with your order's completeness, reach out to us, and we'll assist you promptly.
Returns are free within 14 days from the delivery date for all locations within the UK mainland. We will arrange a free return and issue a full refund using your original payment method. Please contact our customer service for further assistance.
After 14 days from the delivery date, the customer will be responsible for the return shipping costs. In such cases, your refund will be provided in the form of a voucher, valid for use at stylishlivingcreations.com for up to 365 days. We appreciate your understanding and cooperation in making the returns process efficient and straightforward